Your Set voltage would be too low. Voltage is directly correlated to the height of the torch. If the set voltage is too low it will drag, too high and it will run high up off the material.
Keep in mind that voltage is also affected by material thickness, type, feedrate, consumable wear, etc. So you will need to adjust that value when you make changes to the job. If you are using the latest version of the VMD software you should have a Sample Voltage option which will work to set the value for you when it is turned on and I would recommend using that, otherwise if you do not have the software with that feature you will have to run a test cut in MANUAL mode to see what the voltage goes to.