With a Growth Series, Reset Z at the top of its travel. Under Job Setup, jog the Z down till you have 2" of clearance, change Retract Mode to Partial and press Set for Retract Position. In between cuts the torch should be retracting to clearance height and at the end of the job torch should retract all the way to the top. If after confirming the proper procedures are in place it still does not do as expected then reload the configuration. Under Machine Settings click Load Configuration, leave all check boxes un-checked, choose the correct configuration leaving box un-checked press Ok then press Factory Reset, close and restart the software. Configuration changes you will need to make under Machine Settings and Inputs Tab, Cap Sense Debounce Time is 10, Breakaway 1 and 2 Debounce is 300. Note if Breakaway 2 is lit when Z is at the top of its travel then change Breakaway 2 from Pause to User.