Since I have been back from training, I have not had much time to cut but today I am experiencing more problems with the new software as I had before. Every time I want to use partial retract, it does not consistently work. Many times I want to start a job, the torch head will go down, touch the plate and just sits there, not firing. I am also experiencing mid-job the job just stops with no errors and it will not allow me to continue job, wasting a lot of material. Could a wireless mouse interfere at all? Any suggestions?