Cypress
Well-Known Member
So back in May I went to cut a project on my table. I noticed the controller would not turn on. I saw the light on the power adapte was not on. I ordered a new on. It arrives, fire up the table and prepare to make a cut. Torch head moves to position, touchdown, goes to fire and nothing. I then notice the controller is off. The led light on the power adapter is off. I touch it and it's warm. I was not sure what was going on. Suspecting I had a short to ground I disconnected the machine torch and plugged in my hand torch. Pulled the tripper and POP goes the controller and smoke. I sent the Accumove 2 and plasma cutter to Welding Machine & Torch Repair in San Antonio. They have my gear for 3 months. "waiting on parts" Come to find out they had ordered new boards from Torchmate but some how that order got bungled and was never sent. Repair shop didn't follow up to see where the parts were so in limbo my equipment sat while my business began to tank. My wife who has a bit more free time than I do, called Torchmate and they sorted out the mising parts issue. Parts were next day aired to the repair shop. Two days later they call me and say it's ready. I asked what would of caused the controller to smoke. They said more than likely a bad earth ground connection. They said it wasn't the plasma cutter that took the controller out becasue the plasma cutter is working fine. Fine. I drive an hour to san antonio, pay them over $1,000 and pick up my equipment, drive an hour back home. Start hooking everything up. I powered the controller on, LED light comes on but I don't hear the fans. Also the controller won't connect to my lap top.
So now I have to take it back down there so they can figure out what else is going on with it. My frustation is pretty much maxed out. My business is crashing because I'm unable to cut anthing on my table and have actually started to refund deposits on jobs because I am unable to complete them. Shit.
So now I have to take it back down there so they can figure out what else is going on with it. My frustation is pretty much maxed out. My business is crashing because I'm unable to cut anthing on my table and have actually started to refund deposits on jobs because I am unable to complete them. Shit.