I didn't have that particular number, but did manage to speak to parts this morning and they will be shipping out the solution to the problem,...
Good evening, I was wondering if parts closes for the summer, anyone ???? I have not received a return email or phone call from them since may...
Thanks to Tech support they managed to see the problem through a Picture I sent and pointed it out. I have uploaded the pic of the problem if...
Update Turns out lower left chip on the circuit board which is the Axis 2 motor connection is burnt need to order a new circuit board
Changed the backlash washer and cleaned the main screw and now can move the gantry by hand. When I switched the cables, the problem went to the...
Update ; Parts in today, I changed the stepper motor and motor cable the issue is still there. When the machine is powered up I can still turn the...
I did order a cable also, they should be in today as im in Canada so it takes a few days, once installed will update you
when the controller is off the one side turns easily but the other difficult the machine is three years old and I do have the round xlr...
yes one is very hard to turn by hand the other works fine, spoke with parts people and they suggest to test the cable and the drive card before...
Does anyone know the procedure to test the drive card on a 4x4 with accumove 2 any help would be appreciated Thanks Gary
Good day, was wondering if anyone has possible advice. I have a 4x4 table and finished cutting yesterday, this morning went to run a job and the...
That seems to have solved the issue. I figured it was going to something like that. Thank you.
We have purchased an additional license for CAD/CAM and are running on 2 different computers. The newer licence came with a slightly more updated...
Just to update on the issue, it turned out to be a file in the in the wrong folder not allowing the VMD software to find it. Thanks to all for the...
To answer your question and in case others run into this issue the error comes up as...
Thanks for all your help today, Just very frustrated at the time of writing. My experience with Tech support over all has been very positive. Just...
Good Evening as the subject states having problems with VMD Accumove 2 after several issues we had the machine running for a whole 5 hours...
Thanks Chad, apparently I had it set on plasma. Why multi - tool instead of plasma if your using plasma, just a curiosity question?
Been learning tracing and node editing for the last month, went to shop today to cut 11 projects but once I imported the GM file into the VMD...
yes, I used Loctite and let the machine sit for a day. It seemed to have done the trick
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